Humany

Humany is a Swedish software company specializing in customer service automation, knowledge management, and AI-driven self-service solutions. The brand operates as a product unit under the Ace brand, providing tools designed to streamline customer support operations for enterprises.

EUEU Owned

Brand Identity Data

HQ Country
Sweden
HQ City
Stockholm
Founded
1999
EU Headquartered
Yes
EU Manufactured
Yes
Ownership Type
private
Stock Exchange
Private
Tax Domicile
SE
Ultimate Parent
Telia Company AB
Data Hosting
SE
GDPR Status
GDPR compliant
B Corp Certified
No
Repair / Recycling
No
Ethical Certifications
None verified

Verified on October 15, 2026

Corporate Lineage

2004

Humany founded

Humany was established in Stockholm, Sweden, to develop self-service and knowledge management software.

2018

Acquired by Telia

Humany was acquired by Telia Company and integrated into their ACE customer interaction portfolio.


Verification Sources

  1. [1]Humany on Wikidata
  2. [2]Humany website